Welcome. We provide Vet Approved products

Privacy Policy

Last Updated: 21 February 2026

Toltrazurilshop.net respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how it is used.


What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on our website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string created from your email address (also known as a hash) may be shared with the Gravatar service to determine whether you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible publicly in the context of your comment.


Media

If you upload images to our website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors may download and extract any location data from images posted on the site.


Contact Forms

Information submitted through contact forms is used solely to respond to your inquiry and provide customer support.


Email & SMS Marketing

When you provide your email address or mobile phone number, we may use this information to send marketing communications. These may include promotional emails, SMS messages, product announcements, special offers, and remarketing campaigns related to our pet health products.

We may also send abandoned cart reminders if you begin the checkout process but do not complete your order. This may occur due to session timeouts, website errors, or accidental exits. These communications are intended to help you resume your purchase or offer assistance.

You may opt out of marketing emails at any time by clicking the unsubscribe link included in our emails. You may opt out of SMS communications by replying “STOP” to any SMS message or by contacting our support team.

Opting out of marketing communications will not affect essential transactional messages related to your orders or account.


Order, Account Updates & Subscriber Special Offers

We use your email address and phone number to send essential transactional communications, including:

  • Order confirmations
  • Payment notifications
  • Shipping updates
  • Delivery alerts
  • Password reset emails
  • Account-related security notifications

These communications are necessary for processing purchases and maintaining account security.

For customers who create an account or subscribe to our store, we may also send exclusive member updates, including loyalty rewards, early access promotions, tailored product recommendations, and subscriber-only offers.

You may manage your communication preferences through your account settings or by contacting us directly.


Cookies

If you leave a comment on our website, you may opt in to saving your name, email address, and website in cookies. These cookies are provided for your convenience so you do not have to re-enter your details when leaving future comments. These cookies remain active for one year.

When you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie does not contain personal data and is removed when you close your browser.

When you log in, we set cookies to save your login details and display preferences. Login cookies remain active for two days, while screen option cookies remain active for one year. If you select “Remember Me,” your login session will remain active for two weeks. Logging out removes login cookies.

If you edit or publish an article, an additional cookie is stored in your browser. This cookie contains no personal data and only indicates the post ID of the article edited. It expires after one day.


Embedded Content from Other Websites

Articles on our website may include embedded content such as videos, images, or articles. Embedded content from third-party websites behaves exactly as if you visited that website directly.

These external websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with the embedded content. This may include tracking your interaction if you are logged into an account on that third-party website.


Analytics & Data Retention

If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and automatically approve follow-up comments rather than placing them in a moderation queue.

For users who register on our website (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except usernames cannot be changed). Website administrators may also access and edit this information as necessary.


Your Data Rights

If you have an account on our website or have left comments, you may request:

  • An exported file of the personal data we hold about you
  • Deletion of personal data we hold about you

This does not include data we are required to retain for administrative, legal, or security purposes.

To make such a request, please contact us through our support channels.


Payment Information

We do not store sensitive credit card information on our servers. All payment details are securely processed and handled by our authorized payment processor in accordance with industry security standards.


Where We Send Your Data

Visitor comments may be processed through an automated spam detection service to maintain website security and integrity.

We do not retain sensitive credit card data, as this information is securely handled by our payment processor.